I've not tried the polishes yet (though I'll be doing reviews for that in the coming week) but what I am disappointed in is the Eyeko customer service. Eyeko basically scribbled on the customs sticker for my order as you can see above. Because of this the Canadian government read this scribble as 40 british pounds and said that my order was worth $64.84 Canadian dollars, instead of the $29 odd I paid for the polishes and the shipping. So, I got charged an extra
as you can see in your declaration, the amount that was declared was £10, not £60. Also, the government should have charged you for the value of your order, as it is stated in your receipt inside your packet, not £60.
I am sorry to hear that you've been over taxed, but it is not our fault and mainly the Canadian government decision.
Eyeko Customer Service Team
They've basically said I was a liar despite sending them multiple pictures as proof that I'm not. And seriously, what is this about the government looking at my receipt inside my package? The government is supposed to open up my mail now is it? I am seriously disappointed and though I will review the polishes I won't be buying from them again. To me this is not the way to do costumer service.